Citizen
Quantela Citizen is a citizen engagement platform that provides both a mobile application and a web portal for dynamic interaction with members of the public. The Quantela Citizen is based on a flexible Content Management System (CMS) that allows content creators to build dynamic forms that can be simultaneously used for both the mobile application and the web portal. The CMS can embed data from the Quantela platform and dynamic content from other service providers.
In addition to interactive content, the Citizen mobile app and web portal can also display announcements and notifications to users. Announcements can be pushed to the Citizen mobile app by the Quantela platform operators, or automatically triggered by SOP workflows. The app can also be configured with emergency contact numbers for emergency services, and for the control centre. Also, feedback about the app can be collected through the Citizen mobile app and displayed in the platform as well.
